At HYCM or Henyep Capital Markets You can making money online in several different ways like CFD trading or buy Stocks online and the most important one is Forex Trading.... more" />

HYCM FAQ

At HYCM or Henyep Capital Markets You can making money online in several different ways like CFD trading or buy Stocks online and the most important one is Forex Trading. HYCM allows our clients to gain exposure to multiple capital markets, thus allowing investors to develop a diverse portfolio from a single integrated account.

How do I open a live account?

The procedure to open a live account is very easy. Just follow the 3 basic steps of the Account Opening Procedure and you will be able to start trading within 5 minutes.

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What types of accounts are available?

HYCM offers 3 types of accounts based on your trading experience: Micro, Standard, VIP. Click here to view the Account Comparison Chart

Which account type is right for me?

You will need to make this decision based on your knowledge/experience of trading CFD and/or Forex products.

How do I fund my account?

HYCM offers you multiple methods to fund your account. select the desired payment method and fund your account. HYCM is very transparent in our account funding and withdrawal processes.

How do I withdraw funds from my account?

HYCM prides itself in transparent and efficient fund withdrawal policies. These procedures can be completed online and are designed with your security in mind. Your funds will be transferred back to the original source you used to fund your account. In some cases we cannot refund the excess profits back to the original source you used to fund your account, we will transfer the funds to your identified bank account. This account should be in the same name as the account maintained with HYCM. All you need to do is to click on Withdraw funds and enter the amount you wish to withdraw from your account.

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Is trading with HYCM secure?

The HYCM trading platform is designed to meet the rigorous security standards of international financial and banking institutions. Throughout our 30 years of operation, the Group has always put client’s information security as first priority.

HYCM has implemented state-of-the-art technology and detailed processes to handle key areas such as user authorization, data protection, and network communication.

HYCM trading platform enables our clients to trade with total comfort and security. All connections and data communication between the trading client and our servers are encrypted and secured with dynamically generated 128-bit keys, the standard for banking operations. All personal and account information on our website are also encrypted by using VeriSign issued 128-bit-SSL certificates.

Do I need to provide any documents?

Due to regulatory requirements, HYCM is required to receive certain Know Your Customer (KYC) documents for a few important reasons, namely:

  • To prevent fraudulent trading
  • To ascertain the source of the client’s funds in order to prevent money laundering
  • To ensure the client understands the risks involved with this type of investment
  • To safeguard clients security

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The following documents are all required to be sent within 7 days of account opening. Failure to do so will result in your trading account being suspended.

  1. Copy of passport or National ID card
    1. Proof of address
    2. a) Bank statement
    3. b) utility bill issued within the last 3 months
  2. If you deposited by credit card a photocopy of the front of the card is required

We provide you with many ways to submit your documents.  You can send these documents by email , fax them to + 44 – 207 – 657 – 3075, upload by computer, or through your mobile device.  Please state your username or account number on all future correspondences with us.  For complete directions on the different documentation submission methods please login to your account and you will be directed to the My Profile page.

Are my funds safe with HYCM?

HYCM is regulated by the Financial Conduct Authority (FCA) and is required to work within strict accounting and risk management frameworks under regular FCA scrutiny. All capital not being used for margin purposes will be fully segregated into a special client account which is kept separate from HYCM company funds. Your funds will not be used to pay back creditors in the event of our company’s bankruptcy.

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